Beaver Plants Ltd Terms and Conditions of Sale

This site is for trade customers only

Ordering
Order by 4pm Monday to secure same week delivery.
Minimum order for Free delivery to mainland UK is £350.00. Orders should be made using our availability list order form to speed up processing and avoid ordering out of stock items. The placing of an order will be deemed as acceptance of our terms and conditions of trading. During busy periods we will substitute out of stock lines unless otherwise advised.
Orders can be placed by Email, Fax, post or telephone.

Customer Service
Direct Line: 01342 831639
Fax: 01342 834413
Email: customerservice@beaverplants.co.uk
Any failures/shortages must be notified in writing within 48 hours of delivery. Wrongly delivered or damaged goods must be notified to Customer Service in writing within 2 working days and these will be picked up and replaced with your next order. All delivery notes require a representative of your company to sign for the goods as received in full and good condition, thereby confirming acceptance of our terms.
We cannot accept responsibility for any damaged/missing goods signed for unchecked on delivery. Plants need to be cared for upon delivery. Neglected plants will not be guaranteed. Invoice discrepancies must be notified in writing, by email or fax within 48 hours of receipt in order that an adjusted invoice can be produced in time for normal payment. Discrepancies will not entitle a customer to withhold payment.

Delivery
Plants will be delivered on cc trollies. Customers are responsible for returning trollies, shelves and crates. A charge will be made for eurocrates if they are left on site without a return arrangement. Deliveries to Northern Ireland, Ireland, Isle of Wight and Channel Islands are subject to carriage at cost. Collection from our nursery can be arranged in advance.

Payment
Payments are accepted by BACS, Cheque, Credit/debit card or cash on delivery (if delivered by our driver). Invoices which remain unpaid after 30 days we reserve the right to recharge any discounts given. Outstanding amounts will be subject to a credit charge of 8% above base rate. Credit charges are not an offer to extend credit and normal action to recover the debt will be taken by our solicitors.
All goods remain the property of Beaver Plants ltd until paid in full. We reserve the right to cease supply of goods if earlier invoices remain unpaid.
Dishonoured cheques and payments will be subject to a £25 administration fee and the account will be placed on stop and all further transactions will be conducted on a pro-form basis.